We are striving to provide the best quality products to the market however if your purchase does not meet your expectations, we will gladly refund the selling price of the item, less any shipping costs, for items returned in good condition with all original packaging materials. For credit card and debit card purchases, a credit will be issued to the credit or debit card account through which the item was purchased. For cash or check payment, a refund will be issued in the form of a gift card.
You may return your online purchases within 30 days of the initial purchase, must be with a copy of the receipt.
You may also return your purchases via FedEx, USPS, or other carrier. Please follow the directions below if you wish to return your online or brick-and-mortar store purchases via FedEx, USPS, or other carrier.
Please do not send any items for return via FedEx, USPS, or other carrier without first contacting us. All return must obtain a return merchandise authorization number (RMA number) from us prior to shipping to us. To obtain the RMA number please contact via admin @ fireworks.org